1. Who we are
The Vantor House website is operated by AMANPERO HOLDINGS LIMITED ("we", "us", "our"). Vantor House is the public brand name for the metropolitan tower residence described on this site. For privacy enquiries, contact us via Email the concierge or +1 (702) 555-1188.
2. Scope
This policy applies to information collected through this website only. It does not govern in-person services at the property, which may involve separate registration and identification procedures — including age verification at restricted venues such as Voltage Lounge.
3. Information we collect
This website is primarily informational. We do not operate user accounts, online booking, or payment forms that store data on our servers.
- Enquiry form: The contact form builds a mailto link in your browser. Form fields are not transmitted to or stored on our web servers. Content is sent only if you choose to send the email from your own client.
- Server logs: Our hosting provider may automatically record standard technical data such as IP address, browser type, referring URL, and access timestamps for security and performance purposes.
- Communications: If you email or call us, we retain correspondence necessary to respond to your enquiry and deliver requested services.
4. Cookies and tracking
We do not deploy advertising cookies, analytics pixels, or third-party tracking scripts on this website. No cookie consent banner is displayed because non-essential cookies are not used. Essential session data, if any, is limited to standard server operation.
5. How we use information
Information we receive is used to:
- Respond to concierge enquiries and service requests
- Maintain website security and diagnose technical issues
- Comply with applicable legal obligations
We do not sell personal information. We do not use website data for automated profiling or targeted advertising.
6. Legal bases
Where applicable law requires a legal basis for processing, we rely on legitimate interests in operating and securing the website, contractual necessity when handling booking enquiries you initiate, and compliance with legal obligations.
7. Sharing and processors
We may share information with hosting providers, email infrastructure, and professional advisers bound by confidentiality obligations. We do not share data with gaming platforms through this website because no online wagering is offered here.
8. Retention
Enquiry emails and related correspondence are retained only as long as needed to fulfil your request and meet record-keeping requirements, then deleted or anonymised in accordance with our internal schedule.
9. Security
We implement reasonable technical and organisational measures appropriate to the limited data processed through this site. No transmission over the internet is completely secure; please avoid sending sensitive payment card data by email.
10. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of personal information we hold about you, and to object to certain processing. To exercise these rights, contact us using the details above. You may also lodge a complaint with your local data protection authority.
11. International transfers
If you contact us from outside the country where our servers are located, your information may be processed in jurisdictions with different data protection laws. We take steps to ensure appropriate safeguards where required.
12. Children
This website is not directed at individuals under eighteen. We do not knowingly collect personal information from minors through the site.
13. Changes
We may update this policy from time to time. The "Last updated" date at the top will reflect revisions. Continued use of the site after changes constitutes acceptance of the updated policy.
14. Contact
Questions about this privacy policy: Email the concierge or call +1 (702) 555-1188.